Private Trips

Use this function to mark trips as private

Privacy Mode

VideMatics includes a Privacy Mode feature that allows drivers to keep personal journeys private, while giving fleet operators full confidence that their vehicles and data remain managed and accountable.

How it works for drivers

Using the Roadie app, drivers can:

• Enable Privacy Mode before starting a personal journey, so the trip is recorded privately from the outset.

• Mark a completed trip as private after the fact, if they forgot to enable Privacy Mode beforehand.

Privacy Mode belongs to the driver, not the vehicle. If a driver switches to a different vehicle, their Privacy Mode status moves with them. Equally, if another driver takes over the same vehicle, they do not inherit the previous driver's Privacy Mode - they start with their own settings.

Once enabled, Privacy Mode stays active until the driver turns it off. It does not time out automatically.

What fleet operators can see

Private trips are still visible in VideMatics, so your trip records remain complete and auditable. However, the following information is hidden for any trip marked as private:

• Start and end locations

• Route (map trail)

• Events and associated footage

Other trip data - such as duration and the fact that a trip occurred - remains visible. On the playback timeline, private durations are shown in purple so operators can clearly see when Privacy Mode was active.

A note on reports

Reports can be generated for both private and business trips. However, event data — including event location coordinates — is still present in downloaded reports regardless of trip privacy status. For this reason, access to report downloads is typically restricted to authorised users only.

If your organisation uses Privacy Mode, we recommend reviewing who in your team has report download permissions.

Managing private trips

Users with access to a vehicle in VideMatics can mark trips as private, or reverse a private marking if needed (for example, if a trip was incorrectly categorised). This ensures operators retain oversight and the ability to correct records where necessary.

Roadie user guide

Entering and exiting Privacy Mode

The padlock icon on the Roadie home screen shows your current privacy status:

• Open padlock — standard (business) mode

• Closed padlock — Privacy Mode active

To enter Privacy Mode, tap the padlock icon on the home screen. To exit, tap it again.

Marking a completed trip as private

• Go to My Drives

• Find the trip you want to mark as private

• Tap Mark as private trip

To undo this, tap Trip marked as private on the same trip to switch it back to business.

VideMatics user guide

Marking a trip as private

First, find the trip you want to mark. You can locate trips in several ways:

• Via Fleet > Drivers — browse trips by driver

• Via the Leaderboard — navigate to a driver and select a trip from there

Once you have found the trip, click Mark as private trip.

To reverse this, click Trip marked as private on the same trip to switch it back to business.

Exporting a trip report

Report download access is required for this.

• Go to Reports

• Select the fleet or sub-fleet (if applicable)

• Choose the reporting period

• Find Trip Reports

• Filter by vehicle and/or driver if required

• Export as XLS or PDF depending on your requirement

The XLS report includes the following fields (fields may vary by configuration):

Registration Plate | Vehicle registration

• Status | Vehicle/ignition status

• From | Trip start location

• To | Trip end location

• Time | Start and end timestamps

• Driver | Assigned driver name

• Type | Business or Private

• Mileage | Trip distance